Terms & Conditions - Loxley Opticians & Eyewear Experts

Terms

Terms & conditions

This page (and any other documents that are referred to on it) contains the Terms and Conditions on which we supply any of the products listed on our website www.beloxley.com (“our website”) to you.

Please read these Terms and Conditions carefully before ordering any products from our website. You should be aware that by ordering any of our products, you agree to be bound by these Terms and Conditions (hereafter referred to as “T&C’s”).

We have written these T&C’s with the consumer in mind and have tried to make them as easy to understand as possible. To further enhance your understanding of the terms we have listed some words that are widely used throughout the document.

Here’s the terminology:

Contract – means any purchase of items from our site between us and you for which these T&C’s are used for.

Conditions – means the standard T&C’s of the sale, including the Returns Policy and any special terms and conditions confirmed in writing by us.

Goods – means the products or services which we have sold to you in accordance with our T&C’s

We – means Loxley, and “us” and “our” shall hold the same meaning.

Within these T&C’s we shall use headings to aid your understanding of the document.

About Us
If you need to contact us we can be contacted by email at info@beloxley.com or by telephone at +44 (0)115 837 5960.

Any transaction you enter into with us through our website is entered into with Loxey, our legal entity which owns and operates this website.

About the use of this website and our communication
Accessing our website means that you automatically agree to our Terms and Conditions. If you do not agree with any of these, we would advise you to discontinue the use of our site. Our website is provided to you for your personal use only.

We make no warranty that the website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represent the full functionality, accuracy, and reliability of the website.

Copyright
This website’s content (including text, design, layout, images, and videos) are protected by copyright and are the property of Loxley. Any use other than for your own personal and non-commercial use in line with the transactions and communications between you and us is not allowed.

General
These Terms apply to our information and offer to you, the agreement between us and any related communication. Please be aware that we may change our Terms and Conditions at any time.

In the event of any of these Terms and Conditions to be invalid or unenforceable the remainder of these Terms and Conditions will remain in place. No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms and Conditions that is caused by events outside our reasonable control. This may include changes to legislation, regulations or restrictions placed by government.

These Terms and Conditions and any document referred to in them represent entire agreement between us in relation to the subject matter of any contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

Privacy policy

We, Loxley are the owner of the www.beloxley.com website. We are committed to protecting your privacy and security. Any information you as user of the website provide is received, stored and managed by us in line with our Privacy and Security policies detailed below which is in line with European and UK regulation. By using our website you are agreeing to this policy and the use of cookies in line with the terms in this policy.

Privacy
This Privacy Policy explains how Loxley (‘We/Us/Our’) collect, store and use your personal data when you browse and use www.beloxley.com (the ‘Website’), and when you provide us with your personal data. Please read this Privacy Policy carefully.

By accessing, browsing or otherwise using the Website you confirm that you have read, understood and agree to this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must not use the Website.

We respect your right to privacy and are committed to maintaining it. We only collect, store and process your personal data in accordance with the Data Protection Act 1998.

You can surf our website without indicating your name or other personal data. We only save the name of your internet service provider, the webpage from which you visit our homepage and the name of the requested file (please see cookie info). This information is only analysed for statistical reasons and serves for the improvement of our offers. You as user remain completely anonymous.

Personal data is only collected if you enter it for the transaction between you and us or at the creation of a customer account or for the registration to our email newsletter. This data is only used for the settlement of the contract and the execution of your enquiries. After the complete settlement of the contract and the complete payment of the goods, your data is saved considering storage periods in terms of commercial and tax legislation. After expiration of this period the data is deleted.

Cookies

What are cookies?
‘Cookies’ are small text files that are stored on your computer. Our online shops use cookies to improve and to secure our internet presence – for example to increase the navigation on our platform. Furthermore, cookies help us to analyse the frequency of our webpage views and the general navigation. Please note that some of these cookies are transmitted from our server to your system. In most cases these cookies are so called “Session -Cookies”. Session cookies are deleted automatically from your hard-disk after your visit of our shops. Other cookies remain on your computer and allow us to recognize your computer during your next visit (so-called ‘persistent’ cookies). These cookies allow us to welcome you with your username and spare you retyping of your password and filling out forms with your data for subsequent orders.

Are cookies safe?
Yes. The information stored in cookies is safe and anonymous. They do not contain any information which could personally identify you and your account security is never compromised. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu. For a video about cookies visit www.google.co.uk/goodtoknow/data-on-the-web/cookies.

Your consent
Loxley uses cookies to ensure that we provide the best possible standard of service to our online customers. However, as part of our privacy and security policy, we require your consent to use them.

We currently have an “implied consent” policy in place. This means that we will assume by your continued use of our website that you are happy for us to use cookies unless you take certain steps to opt out of using the same.

Should you not consent to the use of cookies on the site please see the section below for more information.

Can I turn off cookies?
You have the ability to accept or decline cookies or be notified each time a cookie is about to be used by modifying the settings in your browser. The majority of browsers will allow the user to alter the settings used for cookies. The help menu on your browser will have further details.

Please remember that turning cookies off will restrict your access to our website. If you have your browser set to disable all cookies then you may not be able to access parts of the www.beloxley.com website. If your browser is set to prompt you when cookies are being used, you will have to answer ‘yes’ when prompted to gain full access.

Your Consent
By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

We'd love to
hear from you!

Give us a call on

+44 (0)115 837 5960

Or drop us an email.

Join the Loxley Club

For the latest updates on new frames,
services and much more!